Author page: Sabina Bajric

Industry: Hospitality Department: Loans Services Department RESULTS ACHIEVED in 6 months Increase in current accounts Increase in value of portfolio 100% Decrease in 1-45 days delinquency from 12.10% to 3.06% *The results above show a substantial increase in current accounts…

THE CHALLENGE: Trinity’s client experienced difficulties in communications between the resorts and their customers. There was a disconnect in the services provided after an initial reservation was booked and prior to the customer’s arrival to the resort. The lack of…