At Trinity, we take a creative, customized “hands on” approach with each client.
Set goals and identify accounts with overdue payments by tracking delinquency status.
Actions- Call strategies, e-blasts, letter campaigns and application of personalized collection protocols, encouraging on-time payments, automated payment plans that can maintain a good account record.
Executive and detailed loan reports.
Determine the corresponding collection strategy according to aging delinquent brackets and agent negotiation skills and capabilities.
Personalized and effective client communication on a daily, weekly and monthly basis.