At Trinity, we take a creative, customized “hands on” approach with each client.
Set goals and identify accounts with overdue payments by tracking delinquency status.
Actions- Call strategies, e-blasts, letter campaigns and application of personalized timeshare collection protocols, encouraging on-time payments, automated payment plans that can maintain a good account record.
Timeshare loan management and maintenance fee billing. Executive and detailed loan reports.
Determine the corresponding collection strategy according to aging delinquent brackets and agent negotiation skills and capabilities.
Personalized and effective client communication on a daily, weekly and monthly basis.