According to Maribel Jiménez, Trinity Vice President/Operations, “Our ultimate goal is to convert delinquent portfolios into healthy ones, ensuring our clients’ success and financial stability. With my more than two decades of experience in customer service and loans and maintenance fee collections, I can attest to the significance of client-centricity in any successful business. It is this philosophy that drives our team’s passion for continuous improvement and pushes us to deliver top-notch results consistently.”
Trinity’s efforts, coupled with a deep understanding of all sizes of businesses, allows them to customize their approach for each client. They thoroughly study and learn from their clients, identifying opportunities for improvement and enhancement within their processes.
of current accounts loans collections performance reveals the success of
the Trinity Team’s impressive results with only 5 months transition from
coming onboard with Trinity.
As the company’s leader of Operations, Maribel says she is “honored to work with a team that embraces challenges, empowers change, and drives tangible and impressive outcomes for our clients.”
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