Case Studies

Open Communication and Collaboration Drives Top-Notch Results By Maribel Jimenez, Vice President/Operations As the Vice President of Operations  of Trinity Resort Services (TRS), I am thrilled to share our perspective on the transformative experience we have had in managing loans…

  Trinity Resort Services Knows What Makes an Exceptional Team   At Trinity Resort Services we customize our service to meet the needs and requests of each client.  Not every person is the same or has the same needs. We believe each client…

Industry: Hospitality Department: Loans Services Department RESULTS ACHIEVED in 6 months Increase in current accounts Increase in value of portfolio 100% Decrease in 1-45 days delinquency from 12.10% to 3.06% *The results above show a substantial increase in current accounts…

THE CHALLENGE: Trinity’s client experienced difficulties in communications between the resorts and their customers. There was a disconnect in the services provided after an initial reservation was booked and prior to the customer’s arrival to the resort. The lack of…